WhatsApp Business

WhatsApp Business enables users to have a business presence over WhatsApp. This app helps SMEs across the world to answer questions and take orders via chat.

As a business, you can Communicate more efficiently with your customers. Add different personal and business numbers on WhatsApp Messenger personal and WhatsApp Business over the same mobile phone.

The Business version of the app was designed specifically with e-commerce advantage in mind. The Business features include QR code creation, short links, and action buttons to drive customers back to WhatsApp.

WhatsApp Business APK:

Easily Create a Business Profile for the business to let the customers search the valuable business info such as location, website, and contact information. It lets you create responsive messages for customers such as creating an Away Message or FAQs when the user is not available.

Users can also use the Business version with either a landline or a fixed number. Their customers will be able to message them on the same number.

For the verification process, the user needs to select the “Call ME” option which will give them a code over the phone call.

With the WhatsApp Web feature, users can respond to their customers quickly and efficiently from their computer browser.

Customers today don’t want to call or email a business – they want to send a message. And since customers are on WhatsApp Messenger, businesses need to be too.

WhatsApp business was the need of the hour due to its popularity and global reach. Due to vast internet reach, businesses had a huge reach to contact consumers easily across the globe without paying any extra charges.

Business Profiles

The business profiles on this app are designed to provide your customers with all the extra information. It includes the address or location of your company so that people can get to your store or office on Google Maps.

You can also include your business category, your email address, and a quick description of what your business does. The app provides a space for opening hours too. For more information visit the official website.

In the latest 2023 update to Whatsapp Users can add captions when sending documents. And you will get the added ability to send up to 100 photos/videos at once. This feature allows sellers on WhatsApp the flexibility to send more product info quickly over the platform

Messaging Tools

• Greeting message: Instant greetings show your customers that you value them, and provide them with useful information, like a phone number they can call if they need a response fast.
• Away: An automated reply designed to let your customers know that you’re not available immediately, but you’ll be in touch soon.
• Quick reply: An instant quick response like “I’ll look into that for you,” so you can send common messages with a single tap.

Whatsapp Business Frequent questions

How do I set up WhatsApp Business?

To set up WhatsApp Business for your company, enter the Settings section, select the “WhatsApp Business Conditions” button, and tap “Accept.” After that, you can start filling in your company details and customizing your profile.

Are WhatsApp business Tools free to use?

Yes, all the additional business tools are free to use, and all the relevant services don’t charge anything extra.

Is the Business app integrated with Facebook and Instagram?

Yes, and you can send potential customers on Facebook and Instagram straight into a WhatsApp chat with your business. You can announce promotions, special offers, and new inventory to multiple customers at the same time.

Can i run WhatsApp business ads from Facebook?

You can run ads from Meta Business Suite for easy Facebook page management and on-the-go replies.